Location: Los Angeles, California, United States
Work Type: Full-Time
Salary: $102,400 – $216,000 per year
Experience Level: Mid-Senior
Application Deadline: Not specified
About TikTok
TikTok is a global short-form video platform with a mission to inspire creativity and bring joy. With global headquarters in Los Angeles and Singapore and offices across major markets worldwide, TikTok operates at the intersection of technology, culture, creativity, and community.
Its global reach gives its CSR function an unusually large canvas for creating and scaling social impact.
The Opportunity
The Global Programs Lead will sit at the center of TikTok's global CSR operations, turning impact priorities into campaigns, programs, narratives, and measurable outcomes across markets.
Reporting to the Global Head of CSR, you will own programs from strategy through execution while building the systems that allow global initiatives to operate consistently and efficiently.
This is where corporate social responsibility meets global campaign strategy, program operations, storytelling, and impact measurement.
What You'll Do
Global Impact Strategy & Campaigns
Develop global impact narratives and storytelling strategies aligned with TikTok's mission and four core CSR pillars
Build campaign roadmaps and translate global impact priorities into scalable programs
Launch and manage signature global campaigns across multiple markets
Program Management
Own end-to-end delivery of global CSR programs and campaigns
Coordinate cross-functional stakeholders across teams and regions
Manage timelines, budgets, deliverables, and impact measurement
Ensure programs remain aligned with strategic objectives and operational requirements
Global Program Operations
Streamline the operating model for global impact initiatives
Establish standardized processes for campaign development, approvals, and regional rollout
Identify opportunities to improve efficiency and consistency across global programs
Build systems that allow successful initiatives to scale across markets
Communications & Storytelling
Own internal and external communications for global impact programs
Partner with global communications and regional teams to maintain consistent messaging
Develop compelling narratives and content for internal and external audiences
Translate program outcomes into stories that resonate across diverse markets
Impact Measurement & Reporting
Lead quarterly program reviews
Track KPIs and evaluate program performance
Report impact outcomes and strategic insights to senior leadership
Use data and stakeholder feedback to refine programs and campaign strategies
Budget & Resource Management
Manage the global CSR program budget
Track spending across initiatives
Optimize resource allocation based on strategic priorities and program performance
Requirements
Core Qualifications
Experience in program management, campaign development, CSR, or global marketing
Proven track record launching and scaling global programs or campaigns across multiple markets
Strong project management skills with experience coordinating cross-functional teams
Experience managing complex budgets and program timelines
Storytelling & Communications
Strong narrative development and storytelling skills
Experience creating content for internal and external audiences
Ability to communicate complex impact initiatives clearly and compellingly
Data & Impact
Data-driven approach to program management
Experience measuring program impact and reporting KPIs to senior stakeholders
Ability to translate performance data into strategic decisions and program improvements
Preferred Experience
Experience within a global technology company, nonprofit, or international marketing agency
Background in social impact, sustainability, or corporate communications
Familiarity with social media and creator ecosystems
Experience developing operational efficiencies within fast-growing organizations
Experience collaborating with global teams across multiple time zones
Benefits & Perks
Medical, dental, and vision insurance from day one
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance and wellbeing benefits
10 paid holidays annually
10 paid sick days annually
17 days of Paid Personal Time, with increasing accrual based on tenure
Potential eligibility for discretionary bonuses, incentives, and restricted stock units
Why This Role Matters
Global CSR is no longer simply about running good programs. At TikTok's scale, impact requires infrastructure.
This role connects storytelling with execution, global ambition with local delivery, and CSR investment with measurable outcomes.
You will help build the systems that allow social impact programs to move from individual campaigns to global movements.
Apply
Ready to lead global CSR programs at the intersection of technology, culture, and social impact?